Terms of Service

1. Introduction

Welcome to BerberLoom ("we," "us," or "our"). By accessing or using our website, berberloom.com (the "Site"), and our services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or Services.

2. Eligibility

By using our Site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You also agree to provide accurate and complete information when making a purchase or registering an account.

3. Orders & Payments

• All orders are subject to availability and confirmation.
• We reserve the right to refuse or cancel orders at our discretion.
• Prices are listed in [currency] and may change without notice.
• Payments are processed securely through third-party providers. We do not store your payment information.

4. Shipping & Delivery

• We offer worldwide shipping with estimated delivery times provided at checkout.
• Customers are responsible for providing the correct shipping address.
• Delays due to customs, weather, or other unforeseen circumstances are beyond our control.

5. Returns & Refunds

• Our return policy lasts 30 days from the date of delivery.
• Items must be unused, in original packaging, and accompanied by proof of purchase to qualify for a return.
• Certain items may not be eligible for a refund (e.g., custom-made rugs).
• Partial refunds may be granted in cases where the item is damaged or incomplete due to reasons not caused by us.

6. Intellectual Property

All content on this Site, including images, text, logos, and designs, is the intellectual property of BerberLoom and may not be used, copied, or reproduced without written permission.

7. Limitation of Liability

We are not responsible for:

• Any indirect, incidental, or consequential damages resulting from the use of our Site or products.
• Errors, inaccuracies, or interruptions on the Site.
• Customer misuse of products or improper maintenance.

8. Privacy & Data Protection

Your personal information is collected, stored, and used according to our Privacy Policy. By using our Services, you consent to our data practices.

9. Governing Law

These Terms are governed by the laws of [your country or state], and any disputes will be resolved in the courts of [your jurisdiction].

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. The latest version will always be available on our Site.

11. Contact Us

For any questions regarding these Terms, please contact us at:
📧 [loomberber@gmail.com]